WE ARE OPEN AND CONFORMED TO HELP YOU WITH YOUR PEST NEEDS DURING COVID-19 LOCKDOWN
Dear treasured client,
These are extraordinary times. As the COVID-19 pandemic continues across the world, our thoughts are with those who have been impacted by the virus and we wish them a full and speedy recovery.
We wanted to reach out and update you on the steps that Verminator is taking during this time as registered essential service providers as set out by the South African government.
As people and businesses are coping with the situation, our first priority is the safety and well-being of our employees while ensuring that our operations continue to serve our customers.
While we are all remote, we are fully prepared with Business Continuity processes to ensure that we provide the same level of service and accessibility to you. During this time, our support teams are available and can be reached through phone, email, website, and chat.
Our product support team has activated its Business Continuity Plan to abide by Service Level Agreements that meet the ongoing customer needs.
As the situation changes, you have our pledge that you will have our continued support.
Our staff has been geared to service your business or property with the WHO (World Health Organisation) guidelines found here: who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Any outstanding services will not be charged for and invoices will be credited.
We are in this together. We will continue to monitor the global situation and offer continued support to our employees, customers, and partners as needed.
Please note that we must be informed by you or a company representative whether anyone at your home or business has been diagnosed positively with COVID-19.
As always, we thank you for your continued trust. Most importantly, we hope that you and your family are safe and remain healthy.
Verminator Pest Control