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Species-matched summary: German programmes carry a standard one year guarantee when quoted as such; American and Oriental programmes carry a standard nine months guarantee when quoted as such. Your written quote and agreement always prevail.
one year guarantee on the documented German cockroach programme when quoted as such—re-treatment terms follow your agreement.
nine months guarantee on the documented American cockroach programme when quoted as such—scope typically includes harbourage and entry logic for larger species (e.g. drains, voids).
nine months guarantee on the documented Oriental cockroach programme when quoted as such—often moisture- and service-adjacent sites.
Brown-banded cockroaches and some commercial or multi-unit programmes may be quoted with different guarantee language. Your quote lists species, treated areas, and the programme name.
No. Your written quote, service agreement, and any maintenance contract are the legal documents. This page is a clear summary for discovery and trust—it does not override those terms.
Programmes are scoped to species behaviour, harbourage risk, and how we can document treated scope. German cockroach kitchen programmes are quoted with a standard one-year term when listed as such; American and Oriental programmes are quoted with a nine-month term when listed as such—see your agreement for callbacks and re-treatment.
Other species or heavy commercial scopes may use different guarantee language. Your quote lists species, areas, and programme terms.
Callbacks for work covered under your written cockroach programme are included at no extra charge when your agreement lists them—no surprise call-out fees for warranty visits your quote already covers. Your written agreement prevails.
Hotel and restaurant kitchens are serviced on contract with intensive-care programmes—scope, frequency, and guarantee terms are set in that agreement, not on this summary page.